Refund Policy

Last updated: July 16, 2025

Introduction

At Mahiya Pathshala, we strive to provide the best educational experience for our students. This Refund Policy outlines the terms and conditions for refunds of course fees and other payments made to our platform.

Refund Eligibility

Refunds are available under the following circumstances:

  • Course cancellation by Mahiya Pathshala
  • Technical issues preventing access to course content
  • Dissatisfaction with course quality (subject to review)
  • Medical emergencies (with valid documentation)

Note: Refund requests must be submitted within 7 days of course purchase or enrollment.

Refund Process

How to Request a Refund

  1. Submit a refund request through your account dashboard
  2. Provide a detailed reason for the refund request
  3. Include any relevant supporting documentation
  4. Wait for our team to review your request (typically 3-5 business days)

Refund Processing Time

Once approved, refunds will be credited within 7-10 business days. The refund will be issued to the original payment method used for the purchase.

Refund Amount

The refund amount will be calculated based on the following factors:

  • Time elapsed since course purchase
  • Amount of course content accessed
  • Reason for refund request
  • Any applicable processing fees

Note: Processing fees may be deducted from the refund amount as per our terms of service.

Non-Refundable Items

The following items are not eligible for refunds:

  • Course materials that have been downloaded or accessed
  • Certification fees
  • Processing fees
  • Any additional services or products purchased separately

Special Circumstances

Technical Issues

If you experience technical issues that prevent you from accessing the course content, please contact our technical support team before requesting a refund. We will make every effort to resolve the issue promptly.

Course Cancellation

In the event that Mahiya Pathshala cancels a course, enrolled students will receive a full refund of their course fees.

Dispute Resolution

If you are not satisfied with the outcome of your refund request, you may appeal the decision by contacting our customer support team. All appeals will be reviewed by our management team within 5 business days.

Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our refund policy, please contact us:

By email: support@mahiyapathshala.com
By phone: +91 6386843919, +91 9610104105